Privacy Policy

Last Updated: January 1, 2025

Dear Users:

Santiao (also referred to as "we" or "us") deeply values your privacy and personal information protection. This Privacy Policy aims to explain how we collect, use, store, and protect your personal information, as well as your related rights.

1. Information Collection

The information we collect is limited to what is necessary for providing our services:

• Device Information: Device model, operating system version, used to optimize service experience
• Usage Information: App launch time, feature usage frequency, used to improve product features
• Chat Content: Stored only on your local device, servers do not save any chat content

2. Information Use

Information we collect is used only for the following purposes:

• Providing, maintaining, and improving our services
• Developing new features and enhancing user experience
• Detecting and preventing security issues
• Sending service-related notifications (such as version updates, maintenance notices)

3. Information Storage

Regarding information storage, we commit to:

• Your chat history is stored only on your local device
• We do not store or analyze any chat content
• Servers store only necessary account identification information
• Users can delete local data at any time

4. Information Sharing

We commit to:

• Not selling, trading, or transferring your personal information to any third party
• Not using your personal information for advertising purposes
• Disclosing relevant information only when required by law

5. Your Rights

You have the following rights regarding your personal information:

• Access Right: To understand what information we collect about you
• Delete Right: To request deletion of your account and related data
• Withdraw Right: To withdraw your consent
• Export Right: To export your personal data

6. Security Measures

We employ industry-standard security measures to protect your data:

• End-to-End Encryption: All communication content uses end-to-end encryption
• Secure Transmission: All data is transmitted using HTTPS encryption
• Regular Audits: Regular security vulnerability scanning and remediation

7. Protection of Minors

We take the protection of minors' privacy seriously. We do not intentionally collect personal information from minors under 18 years of age. If you are a minor, please read this policy with the company of a guardian and use our services only with their consent and guidance.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page. For significant changes, we will notify you through in-app notifications or website announcements. We recommend you regularly review this page for the latest policy.

9. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Support: [email protected]

Thank you for trusting and using Santiao!